Commuterviews.com – Acceptable Use Policy and Community Guidelines including Privacy Notice
Last updated: July 17, 2021
All users of Commuterviews.com, must comply with our acceptable use policy which is set out in the paragraphs below and based on the law of England and Wales. Our acceptable use policy places restrictions on how you may use such services. In these Guidelines, we explain how we interpret those restrictions (Sections 1, 2 and 3 below) and enforce them (Sections 4, 5 and 6 below).
We’re committed to enforcing our Acceptable Use Policy in a way that balances important individual rights like free expression and privacy with our responsibility to keep Commuterviews.com and the broader community safe from harmful materials. Help us do that by following our Guidelines and reporting content that might violate them.
All content — videos, recordings, text, images — that you submit to us or create using our Services must comply with our Acceptable Use Policy, the contents of which are explained below.
Before you submit any content, you must ensure that you have all necessary rights to do so. You must either own the content, have obtained appropriate licenses, or have some other clear legal basis to upload it. If your content contains any third-party works (like background music or stock footage), you must also have the right to include those works in your content. WE WILL ONLY ACCEPT VIDEOS FOR UPLOAD THAT EXCLUDE VOICE COMMENTARY AND WE CANNOT ACCEPT VIDEOS FILMED ON PRIVATE PREMISES. Due to privacy law all videos to be accepted need to be focused on public landmark highlights of a journey (e.g. landmark montages) in public places and must not include people on that journey. They must also be no longer than 60 seconds to be approved. We cannot accept videos filmed on private premises such as inside the metro system or within train carriages or stations or where users need to obtain permission to film under UK law.
Uploading infringing materials may expose you to legal liability and could result in the termination of your account.
Community members of Commuterviews.com may only upload videos that they materially developed.
1.3 Content Restrictions
You may not upload content that:
- Contains hateful or discriminatory speech
- Provides instructions on how to assemble explosive/incendiary devices or homemade/improvised firearms
- Depicts (1) unlawful real-world acts of extreme violence, (2) vivid, realistic, or particularly graphic acts of violence and brutality, (3) sexualized violence, including rape, torture, abuse, and humiliation, or (4) animal cruelty or extreme violence towards animals
- Promotes fraudulent or dubious money-making schemes, proposes an unlawful transaction, or uses deceptive marketing practices
- Conveys false or misleading claims about (1) vaccination safety, or (2) health-related information that has a serious potential to cause public harm
- Contains conspiracy-related content where the underlying conspiracy theory makes claims that (1) suggest that a real-world tragedy did not occur, or (2) violate other content restrictions
- Violates any applicable law
1.4 Screen Name, Profile Picture and Avatar
You may not use screen names, profile pictures or avatars that are offensive (e.g., names with explicit language), depict any nudity, display symbols associated with gangs, hate groups, or terror organizations, or violate the content restrictions in Section 1.3 above.
In making decisions, we consider the entire context of the content to determine whether there may be a valid reason for not approving a video to our library. We may also consider related content (like title, description, and tags) and information outside of Commuterviews.com, such as the user’s activities elsewhere, materials linked from Commuterviews.com, and the intended audience.
If you submit content that is also distributed on television, you must provide captioning. Similarly, if you are under any legal obligation to provide captioning, you must do so. Even if you are not required to do so, we strongly encourage you to provide them so that we can provide the best experience possible for people who may have difficulty viewing or listening.
2. Restricted Users
Certain users may not use our services, regardless of their content. These are: gangs, hate groups, terror organizations, members of the foregoing, and persons who are subject to U.S. sanctions. In addition, if you are in a country that is subject to comprehensive U.S. sanctions, you may not purchase software services or hardware from us.
Our Code of Conduct, Section 5.3 of our Terms of Service, sets rules that bar users from (among other things) harassing other users, interfering with our technical measures, spamming, or engaging in inauthentic behavior. “Spamming” includes mass distribution of the same or similar content, content containing links intended to sell the user some dubious item, and the use of bots, scripts, or other automated tools for any purpose. “Inauthentic behavior” includes creating fake accounts, liking or commenting on your own content using another account, and purchasing likes or comments from third-parties
4. Reporting Suspected Violations
If you see conduct that violates our terms, you may report it by either flagging it (where provided) or contact us a firstname.lastname@example.org.
If you believe that someone has infringed your copyright, please submit a takedown notice. If you are a law enforcement agency seeking information pertaining to a criminal investigation, please contact us at email@example.com
5.1 Approach to Moderation
We endeavor to review specific content that is flagged by our users, third parties, and certain software-based systems. We do not endeavor to review every piece of content uploaded to our systems. In addition, when we do review content, it is usually for a particular reason, and so we do not endeavor to review it for all possible terms violations. Nor do we “pre-clear” any content before submission.
5.2 Suspensions, removals and terminations
Violations may result in suspension or removal of videos, account privileges, or your entire account. Account removal will occur in severe cases, such as where you have wilfully or repeatedly violated our terms or have uploaded extremely inappropriate content. If your account is permanently removed, you may not create a new account.
We endeavor to notify account holders of our enforcement decisions by emailing the registered email addresses on file. For this reason, it is important that you keep the email addresses up to date and regularly check your email.
We may, where appropriate, grant grace periods to comply with our requirements. The failure to address our concerns within the provided timeframe will be considered a violation itself absent good cause.
6. Legal Effect
These Guidelines provide our definitive views on our restrictions, but are not meant to be exhaustive and shall not be construed to impose limitations or obligations on Commuterviews.com that do not appear in our Terms of Service. We may, from time to time, update our Guidelines to provide guidance on new situations that may arise.